Privacy Policy

M.B. Cleaning is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our cleaning services.

Information We Collect

We may collect the following types of information:

Information You Provide to Us

  • Name
  • Mobile number
  • Email address
  • Address or service location
  • Details shared through contact forms or service inquiries

Information Collected Automatically

When you visit our website, we may collect certain information automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website

This information helps us improve our website and services.

How We Use Your Information

We use your information to:

  • Respond to your inquiries and service requests
  • Schedule and provide cleaning services
  • Communicate with you regarding service updates, confirmations, or follow-ups
  • Improve our website, services, and customer experience
  • Send service-related notifications via phone, SMS, WhatsApp, or email
  • Send promotional or informational messages only with your consent

How, When, and With Whom We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

  • With trusted service partners or staff required to deliver the cleaning services
  • With third-party vendors who assist us in operating our website or managing communications
  • When required by law, regulation, court order, or government authority
  • In the event of a business transfer, merger, or restructuring

By using our website or services, you consent to the collection and use of your information as described in this Policy.

Legal Disclosure

We may disclose your personal information to government authorities or law enforcement agencies if required for:

  • Identity verification
  • Prevention, detection, or investigation of fraud or cyber incidents
  • Compliance with applicable laws

Right to Correction, Modification, and Deletion

It is important that your personal information is accurate and up to date.

You have the right to:

  • Request access to your personal data
  • Request correction or update of your information
  • Request deletion of your personal information, subject to legal requirements

To exercise these rights, please contact us using the details provided below.

Cookies

Cookies are small files stored on your device that help websites function efficiently.

How We Use Cookies

We use cookies to:

  • Improve website performance and user experience
  • Understand how visitors interact with our website
  • Remember user preferences
  • Identify and fix technical issues

Cookies do not collect personal data stored on your device.

How You Can Control Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.

Data Processing and Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Fulfill legal, regulatory, or operational requirements

Once the data is no longer required, it is securely deleted or anonymized.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

Continued use of the website or services indicates your acceptance of the updated Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us.